Terms & Conditions

Last Updated: July 2, 2026

Welcome to Landscape Concepts and Maintenance, LLC. These Terms and Conditions ("Terms") govern your use of our website located at www.LandscapeConceptsandMaintenance.com (the "Site") and the purchase of our landscaping services and recurring maintenance subscriptions (collectively, the "Services").

By accessing the Site or purchasing our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our Services.

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1. Services & Eligibility

• Eligibility: By using this Site, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

• Service Scope: We provide professional landscaping, hardscaping, design, and recurring lawn/property maintenance. The specific scope, schedule, and pricing of your project or subscription will be detailed in your service agreement or checkout confirmation.

• Property Access & Preparation: You agree to provide our crews with safe, unobstructed access to the designated property on scheduled service days. This includes unlocking gates, securing pets, and removing toys, lawn furniture, or debris.

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2. Subscription Plans & Billing

• Subscription Terms: Maintenance subscriptions (e.g., weekly, bi-weekly, or monthly lawn care) are billed on a recurring basis. By signing up, you authorize us to charge your designated payment method automatically at the start of each billing cycle.

• Price Adjustments: We reserve the right to adjust subscription pricing with at least 30 days' advance notice. Continued use of the service after the notice constitutes acceptance of the new pricing.

• Failed Payments: If a recurring payment fails, we reserve the right to suspend or cancel your maintenance services until your account is brought current.

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3. Cancellation & Refund Policy

• Subscription Cancellation: You may cancel your maintenance subscription at any time by logging into your account or contacting us at [Contact Email] at least [e.g., 7 days] prior to your next scheduled billing date. Cancellations made after this window will apply to the following billing cycle.

• One-Time Projects: Deposits for major landscaping, design, or hardscaping projects are [refundable within X days / non-refundable once materials are purchased], as outlined in your specific project contract.

• Refunds: Because landscaping involves time, labor, and perishable materials (plants, sod, mulch), refunds for completed work are generally not provided. If you are unsatisfied with a service, you must notify us within [e.g., 24 or 48 hours] of completion, and we will work to remedy the issue.

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4. Weather, Scheduling, and Delays

• Landscaping and maintenance are highly weather-dependent. Rain, extreme heat, storms, or frozen ground may cause delays.

• If we must postpone your service due to weather or unforeseen operational delays, we will reschedule for the next available clear business day. Delays caused by weather do not entitle the client to a refund or discount.

5. Property Damage & Warranties

• Underground Utilities: It is the client’s responsibility to clearly mark or notify us of any private, non-public underground utilities or lines (e.g., invisible dog fences, private irrigation lines, satellite cables). We are not responsible for damage to unmarked private lines.

• Plant Warranty: We offer a [e.g., 30-day / no] warranty on newly installed plants and sod, provided they are properly watered and cared for by the client according to our instructions. We are not responsible for plant death caused by under-watering, over-watering, extreme weather events, or pest infestations post-installation.

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6. Intellectual Property

All content on this Site including logos, text, graphics, images, and software—is the property of the Company and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute our content without explicit written permission.

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7. Limitation of Liability

To the maximum extent permitted by law, [Business Name] and its employees shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Site or the performance of our Services. Our total liability for any claim shall not exceed the amount you paid us for the specific service in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State, e.g., Arizona], without regard to its conflict of law principles. Any disputes arising from these Terms or our Services shall be resolved through binding arbitration or in the small claims courts located in Kingman, Arizona.

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9. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted directly to this page with an updated "Last Updated" date. Your continued use of the Site or Services after modifications are posted signifies your acceptance of the revised Terms.

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10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

• Business Name: Landscape Concepts and Maintenance, LLC.

• Email: [Your Support Email]

• Phone: 928-303-5900

• Mailing Address: [Your Business Address]